information that you provide to us when you register as a USArightmove.com user and/or request property email updates such as Property Alerts about when a property is placed on the market in your chosen zipcode and meeting your search parameters;

information that you provide when participating in discussion boards or other social media functions on our Site and enter into competitions, promotions or surveys available on the Site;

information that you provide to us by corresponding with us by phone, e-mail or otherwise; and

information that you provide to us when browsing our plc investor pages.

• Enquiries to our members:


• if you choose to contact us using the member telephone number on Site, calls may be recorded for training and monitoring purposes. 

to provide you with the benefit of services for registered users only;

to process and resolve any queries that you may have; and

to allow you to subscribe for relevant USArightmove.com regulatory alerts; 

• Enquiries to our members:


• for training and monitoring purposes where calls are recorded;
  
  
  
  • General Site Use:
  
  
  • to enhance the services that you select on our Site;
  
  
  • to customise and enrich your experience on our Site;
  
  
  • to deliver relevant advertising to you whilst you are on the Site;
  
  
  
  
  
  
  
  • Our lawful basis for processing this personal data
  
  
  •  
  
  
  • Enquiries to our members:
  
  
  • to provide a service to our members and to you;
  
  
  • Registered User and Property Alerts:to provide you with our services;
  
  
  • General Site Use:to gain information about the use of our Site and any improvements that can be made as well as providing advertising space to our members and third parties;
  
  
  • Communications:to ensure that your queries are addressed; and
  
  
  • Investor Relations:to allow you to access USArightmove.com regulatory alerts and to ensure that your queries are addressed.
  
  
  
  

• We will store the information summarised above for the following periods:
  

  information that you provide to us by corresponding with us by phone, e-mail or otherwise will be retained for the later of 18 months from the date of communication or until your query is resolved.

  
  
  

  Information that you provide to us when browsing our plc investor pages will be kept for as long as you maintain a user account on our plc investor pages. Any data which we hold will be deleted when you delete your account.

  
  
  
  
  
  • Enquiries to our members
  
  
  • Registered Users and Property Alerts: 
  
  
  • General Site Use:
  
  
  • information that is provided when you interact with us through social media functions will only be retained on the social media platforms which you use to contact us - we will not copy or store it separately. This data will be retained for as long as you keep it on your social media accounts.
  
  
  
  

• to allow you to participate in the interactive services available on our Site or to participate in competitions or promotions via our Site;


• to provide services and information to our members, which they can use to benchmark their performance;


• to contact you for your views on our services and to notify you occasionally about important changes to our Terms of Use or this Policy or developments to this Site or our services.

• enhancing the service that you receive on the Site; 


• providing information necessary to enable us to provide a competitive, cost effective services.

• collect technical information that has the potential to identify you, such as the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;


• we may combine technical information with other information that we have about you to help us with our processing of your information as set out in this Policy.

• to provide the Site to you;


• to ensure that content from our Site is presented in the most effective manner for you and for your device;


• as part of our efforts to keep our Site safe and secure; and


• Our lawful basis for processing this personal data


• enhancing the service that you receive on the Site; and


• How long we will keep it forUSE OF YOUR DATA FOR MARKETING AND COMMUNICATIONS


• making suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them;


• monitoring the effectiveness of our direct marketing communications and your responses to it.

REMOVING PROPERTY DATA FROM THE SITE

USArightmove.com and we will endeavour to resolve the issue promptly.

If you have concerns about historical property information about a property featured on our Site and you can prove to us that you have a valid association to that property, please contact us at USArightmove.com

WHO HAS ACCESS TO YOUR PERSONAL DATA?

When our service is available via the websites of our partners, those partners may have access to your information. We may also have links to other websites from our Site. We are not responsible for the content, security, privacy policies and practices of any other websites, even if you access them using links from this Site or if you can access this Site or use our services from them. We recommend that you check the policy of each website that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.

If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass your information to them in order to deliver the service. The categories of third parties (who are acting as a data processors) include: telephone call recording and our support ticketing systems. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) your information e.g. to complete partial addresses or to augment the information we hold about you. In either case, we will not pass your information to anyone who is not also subject to adequate privacy commitments in our contract with them.

WHERE DO WE STORE YOUR PERSONAL DATA?

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Only employees who need access to your information to perform a specific job are granted access to personally identifiable information. We may require you to co-operate with our security checks before we disclose information to you. If you are a registered user, you can update the personal information that you give us at any time by viewing your My USARightmove.com page.

YOUR RIGHTS

You have the right to use our Site without consenting to marketing and communication services that we provide. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. We always use the most recently submitted form to be your current consent status. If you are a registered user, but not signed in when you submit a form, we will not be able to use your saved settings so will deem your consent choice to be as per the form you submit at the time. You can exercise your right to prevent such processing by selecting the specific options in the fields or forms when you become a registered user.

Where we process your personal data because you have given us your consent to do so, you have the right to withdraw your consent at any time.

COOKIES AND TRACKING

CHANGES TO THIS POLICY

Any changes we may make to this Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this Policy.